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| Frequently asked questions | |||||||||||||
| We understand how important your event is to you so , for peace of mind, we've compiled lists of frequently asked questions which may help to answer any queries you may have. Please select from the topics below. We appreciate that every event is different and you may have a few questions of your own. If you can't find the answer here, call one of our staff and they'll be able to help you | |||||||||||||
| Selecting a Band >>> | |||||||||||||
| Costs >>> | |||||||||||||
| The Event >>> | |||||||||||||
| Selecting a Band
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| What happens
if the band we choose isn't available? Is the band really as good as the audio samples? How big a band should we book? Venue Requirements? Do the band carry their own P.A and lighting? Are there any restrictions for the sound and lighting?
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| Costs |
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What does
'Guide Price' mean? No hidden costs? Payment. What are we getting for our money? Do you give discounts? Value. |
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| The Event |
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| When
will the act/band arrive/set up? Most of our bands prefer to arrive at least an hour before the event so that they can set up their equipment and change. For larger functions, p.a and lighting set up will need to be done prior to the event. We appreciate that you will not want the band setting up during your event and will arrange timings for this. Breaks and refreshments? Most of our artists require 15 minute breaks during the performance - recorded music will usually be provided during this interval (where appropriate). Some occasions may require a continuous performance which can be arranged prior to your event. They would gratefully appreciate refreshments where available as they work very long hours and might not have access to local facilities. Special requests. Most of our party bands will actively encourage audience participation and are guaranteed to give a memorable performance. All of our artistes are happy to perform special requests with advanced notice. Please advise us before your booking is confirmed. Safety. Our artists will need easy access to the performance area and will ensure that it is free of obstacles that may pose a security or fire risk. Should your event have any special requirements pertaining to health and safety please let us know. Performance times. Due to the time it takes to pack away and travel home, our artists can only perform for the times indicated within their contracts. As they are experienced entertainers, they will ensure that the performance starts and ends at the correct time. Nobody wants tired musicians turning up for an event and it's because of this that, whilst some flexibility can be accomodated within the contracted times, in general, the performance schedule must be adhered to. Any problems? We are always pleased to receive any reviews or testimonials for our artistes and our service so feedback is always appreciated. However, in the unlikely event that you do experience any problems, one of our representatives will discuss the details and take any necessary steps to amend the situation. We hope you enjoy your event. Peace of mind. All of our bookings are secured by contracts with the artist. Our contracts cover all eventualities and, as a professional company, we would naturally recommend that you check the legal status of your booking with any artist you book outside of 1311 Events.net. Our paperwork is in place to protect everyone and offer you peace of mind to avoid any difficulties from the point of booking right until after the performance. We will be delighted to answer any questions you may have and hope we can be of service for your forthcoming event. |
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| Please read our
full terms and conditions here >>> |
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